The most valuable knowledge in your business lives in your head, and it walks out the door every night. This workflow gets it onto paper without you writing a word.
Why nobody writes procedures
Every owner knows they should have written procedures. How to open the shop. How to handle a refund. How to close out the register. Almost nobody has them, because writing procedures is miserable. You know the process so well that writing it down feels both endless and pointless, right up until you need to train someone.
Here's the trick: you don't have to write anything. You have to talk, which you can already do. Open your phone's notes app, turn on the microphone button on the keyboard, and ramble through how you do the thing. Backtracking, "oh wait, first you have to," side comments, all of it is fine. Messy is expected. Claude's job is turning mess into structure.
The workflow
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Below is a messy brain dump of how {person} does {process} today.
Turn it into a step-by-step procedure with these parts: what it's for, who owns it, what kicks it off, numbered steps, decision points written as "if this, then that", tools or logins needed, and common mistakes to watch for.
Before you write it, ask me up to 3 questions about any steps that seem fuzzy.
THE BRAIN DUMP:
{paste your rambling dictation here}
The "ask me up to 3 questions" line matters more than it looks. Your ramble will skip steps you do on autopilot. The questions catch them, and answering three questions is a lot easier than noticing your own blind spots.